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Property management company adds GoCardless ‘Instant Bank Pay’

Ellie Duncan,
25 Sep 2024

Newton Property Management and bank payment company GoCardless have expanded their existing partnership, with Newton adding GoCardless’ Open Banking payment feature, ‘Instant Bank Pay’, to the Direct Debit functionality it uses already.

It means that Newton, which serves 35,000 customers across 1,200 sites, can now collect both recurring and one-off payments within the same platform, making the experience more “seamless” for its customers.

Newton’s customers will also benefit from greater control over their finances through a new functionality which allows them to choose their Direct Debit payment dates via its single self-service portal.

Vincent Goldie, Newton Property Management’s chief executive officer

“We want our partners to be as innovative as we are, and when it comes to payments, GoCardless is miles ahead of the competition,” Vincent Goldie, chief executive officer of Newton Property Management, said.

“Adding Instant Bank Pay to our services was a natural next step. We already saw the benefits from using Direct Debit, with automatic payment collection allowing us to divert the hours we used to spend on payment admin to focusing on our core business.”

Goldie added: “By launching Instant Bank Pay, we now have the convenience of managing one-off and recurring payments in one platform, not to mention the savings we’ll realise by swapping cards for bank payments.”

Newton uses GoCardless through CPL Software, which is a platform for property and block managers.

Pat Phelan, Managing Director of UK & Ireland and Chief Customer Officer at GoCardless

Pat Phelan, managing director of UK & Ireland and chief customer officer at GoCardless, said that bank payments are “perfectly suited” to property management.

“The pull-based nature of Direct Debit means that rent, service charges and other bills are automatically collected from a customer’s bank account on the day they’re due. By adding Instant Bank Pay, companies like Newton can also take one-off payments with the same speedy payment confirmation of cards, without the high price,” he added.

GoCardless recently finalised the acquisition of Nuapay from EML Payments, which will bolster its indirect channel proposition and expedite the introduction of new functionalities.

GoCardless is a platinum partner of Open Banking Expo UK & Europe in London on 15-16 October. Find out more about the agenda, speaker line-up and other exhibitors and sponsors, and get your ticket here.