TCS deploys core banking solutions to ‘future-proof’ The Cumberland BS

Tata Consultancy Services (TCS) has partnered with The Cumberland Building Society in the UK to modernise the organisation’s core banking ecosystem by deploying its proprietary banking solution, ‘TCS BaNCS for Core Banking’.

Along with this solution, TCS will also deploy its ‘TCS Digital Home Lending Solution’, and ‘Quartz for Compliance’ to improve innovation and operational efficiency at the building society.

The partnership with TCS will help The Cumberland improve customer experience and “future-proof” its banking infrastructure.

Through the collaboration, TCS will provide an integrated core banking ecosystem featuring ‘TCS COIN’, which stands for “Co-Innovation Network”, and the TCS BaNCS Marketplace, thereby enabling the building society to adopt third-party solutions.

By integrating TCS solutions, as well as strategic third-party technologies, TCS will provide The Cumberland with “a resilient and future-ready ecosystem” that uses Open Banking and data standards for fraud mitigation, customer communication management, and credit decisioning.

Des Moore, chief executive officer of The Cumberland, said, “This partnership is about more than technology—it’s about aligning with a company that shares our values and commitment to customers, colleagues, and communities.”

Ian Stacey, The Cumberland’s chief information and transformation officer, added: “TCS has a proven reputation for delivering secure, modern and scalable banking solutions across the globe and their expertise makes them the ideal partner for our transformation.

“By adopting their leading banking technology, our strategic partnership will enhance the customer and colleague experience. It will maintain our strength and sustainability with a banking solution that is modern, secure, and aligned with our long-term vision.”

The Cumberland manages assets worth £3.2 billion, with a mortgage lending portfolio of £2.6 billion across 31 branches in Cumbria, Northumberland, Lancashire, and southwest Scotland.

TCS’ ‘Digital Home Lending Solution’ supports a range of UK mortgage products, including residential, buy-to-let, self-build, and commercial mortgages, allowing lenders to transition from multiple legacy platforms into a cloud native solution.

Amit Kapur, head of UK & Ireland at TCS, said: “Our proven solutions will help create a seamless, flexible digital banking experience and our partnership will reinforce operational resilience and efficiency to support The Cumberland’s continued success.

“This partnership reflects our strengthening presence in the building societies sector, which is built on our strong track record of providing transformative solutions to credit unions and other financial services organisations across the UK.”

Further reading: UK government plans to enable data sharing in homebuying process