Exploring the relationship between European consumers and their banks
In this episode, Sara Costantini, managing director at CRIF, reveals some of the main findings from its latest research, ‘Banking on Banks’. She tells Open Banking Expo’s Ellie Duncan why UK consumers, in particular, view banks as “a second line of defence” after the government and where banks are falling short in helping consumers amid the cost-of-living crisis. Finally, she discusses what banks across the UK and Europe can learn about how to use Open Banking technology to deliver the right products and services to their customers.
Sara Costantini
Sara Costantini
Managing Director CRIFSara Costantini, Managing Director of CRIF Decision Solutions Ltd.
Since graduating in Computer Science from “La Sapienza” University of Rome, Italy, and after initially working on IT projects as a programmer, Sara Costantini has gained extensive international experience in project and team management. She joined CRIF in 2000 and has been working in the financial industry for over 20 years. She was appointed Managing Director of CRIF Decision Solutions Ltd. in 2011 and Managing Director of CRIF Ireland Ltd. in 2015, with the aim of developing the CRIF brand in the UK and Ireland.
Ellie Duncan
Ellie Duncan
Head of Content Open Banking ExpoFormer Financial Times Group journalist Ellie Duncan has a decade of experience across financial services. While arguably best-known for her asset management work, she has also covered open banking, credit, private equity and entrepreneurship.
