Meeting higher digital demands
In the second instalment of a three part series in partnership with Experian, Scott Hardiman, managing director of decisioning software at Experian and Conrad Ford, chief product and strategy officer at Allica Bank, discussed how the past 18 months had accelerated the development of seamless digital propositions. With consumers now reassessing how they view banking propositions and what they expect from them, the pair also talked with Open Banking Expo’s Ellie Duncan about how banking solutions have a higher standard to meet throughout the entire user experience.