The business benefits of adopting Open Banking payments tech
Open Banking Expo’s Ellie Duncan is joined by Hamish Wood, vice president, customer success at GoCardless and Dave Campbell, operations lead at Tembo, to discuss how UK businesses can benefit from being “early adopters” of new payment technology, such as Open Banking. Dave explains how Open Banking has enabled Tembo to help individuals get onto the property ladder, while Hamish reveals how GoCardless has approached Open Banking innovation with customer experience front and centre. They also talk about the myths and misconceptions that still need to be busted in order to encourage more widespread adoption of Open Banking technology.
Hamish Wood
Hamish Wood
Vice President of Customer Success GoCardlessHamish Wood is the VP for Customer Success across UK & Ireland at GoCardless, responsible for leading the Professional Services (Implementation), Customer Success, and Customer Advocacy teams. Hamish joined GoCardless in 2019 and has over 10 years of experience in customer-focused roles. He has previously held positions at Westpac, Spark New Zealand and MaritzCX.
Hamish has also co-chaired multiple professional LGBTQIA+ networks, working to ensure fair representation and education in the workplace, and is currently an Advisory Board Member for Career Accelerator.
Ellie Duncan
Ellie Duncan
Head of Content Open Banking ExpoFormer Financial Times Group journalist Ellie Duncan has a decade of experience across financial services. While arguably best-known for her asset management work, she has also covered open banking, credit, private equity and entrepreneurship.
